[Tropical fresh and crisp ] ZENSUOUS Aromatherapy Oil - Ocean 15ml

10%
RM 20.00 RM 18.00
  • Ratings ★★★★★
  • Reviews 2
  • Shipping
    • West Malaysia RM 8.00
    • Sabah RM 10.00
    • Sarawak RM 10.00

    [Event] Shipping rate discount of RM 20 when purchasing over RM 201

    Shipping Method Courier Service (Bundle Shipping is Available)

    Shipping Rate Notice by Location

    West Malaysia RM 8.00 for up to 5kg RM 1.00 for each additional 1kg Sabah RM 10.00 for up to 5kg RM 1.00 for each additional 1kg Sarawak RM 10.00 for up to 5kg RM 1.00 for each additional 1kg
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  • Quantity

Basic Information of Product

Basic Information of Product
Product Status
New
Product No.
300270
Weight (kg)
0.5 kg
Country of
Origin
Made in Malaysia (Selangor)
Shipping
Method
Courier Service
GST Applicable
Not Applicable (Non-GST seller)
Tax Invoice
No
Terms & Conditions

Me Coffey Journey

Satisfaction Rating 100%

Seller Information

Shipping Method
Seller
Me Coffey Journey
Seller's
Address
Ship-From Address
Shah Alam, Selangor
Return/Exchange Address
Shah Alam, Selangor
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Seller Information

Seller Information
Seller
Me Coffey Journey
Ship-From Address
Shah Alam, Selangor
Return/
Exchange Address
Shah Alam, Selangor
Notice on
Return/
Exchange
Please request for return by emailing us at enquiries@mecoffeyjourney.com within 7 days from the day order is received. You have to include the following details in the email:

Name:
Order no:
Contact no:
Product(s) to return:
Reason for return:

Once we receive your request for return, we shall contact you within 3-5 working days for further instructions.

If we send the wrong or defective items to you, all the cost of return shipping (via standard shipping method) will be borne by us and we will make sure we send the correct items to you, all at our expense.

Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.

Return/Exchange Policy

  • Cancellation

    • Request for cancellation if product has not been dispatched after payment completion.
  • Return

    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval of buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller approves return and return is completed.
  • Exchange

    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to request for cancellation/return/exchange

  • You can request for cancellation after completing payment and if product has not been dispatched then, cancellation request is approved and you can receive refund.
  • But, in case seller has already dispatched product, cancellation request can be rejected.
  • You can request for return after obtaining product, you should send the product in question to seller.
  • After seller checks if returned product is flawed, and approves your request, return is completed and you can receive refund.
  • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
  • After seller checks if returned product is flawed, approves your request, and re-sends new product.

Criteria for return/exchange

  • You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
    • When request due to change of mind is made after 7 calendar days following delivery date.
    • When product is used, destroyed or damaged.
    • When tag attached to product is removed or package of product is opened and product value is damaged.
    • When sealed package is opened or packaging materials are lost.
    • When too much time has passed and product value has so decreased that its re-sale is not possible.
    • When return/exchange request is made for customized product such as hand-made shoes or accessories.
    • When components of product (including free gift) have been used or lost.
    • When buyer did not follow instructions included in product.
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.