Please request for return by emailing us at firstname.lastname@example.org within 7 days from the day order is received. You have to include the following details in the email:
Product(s) to return:
Reason for return:
Once we receive your request for return, we shall contact you within 3-5 working days for further instructions.
If we send the wrong or defective items to you, all the cost of return shipping (via standard shipping method) will be borne by us and we will make sure we send the correct items to you, all at our expense.
Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.