MONSTERKRAFT (001871290-X) is committed to produce & deliver quality products to your satisfaction. But in any case of dissatisfaction with any item you have purchased, mail it back to us with the Original Packing within 7 days upon reception.
1. We will honor for a refund transfer directly into your bank account within 7 days.
2. All returned merchandise must be sent back in its original container/bag, in a completely unaltered state by registered mail / courier service. we DO NOT accept return for opened or used merchandise.
3. MONSTERKRAFT (001871290-X) is not responsible for postage on returned items.
4. The following items are not exchangeable/refundable: VCDs/DVDs, Books, Magazines, eBook/eTutorials due to copy right issue.
We advise customers to contact us before sending back the item, thanks.