Returns & Exchanges
Rest assured that prior to delivery, all outgoing purchases are inspected thoroughly, inside-out, completely, whole-heartedly, and meticulously, to ensure that they are 100% free of defects and 100% lovable. In the event that a customer does receive a damaged purchase (which is 99.9% impossible), a replacement can be arranged based on the following terms and conditions:
Malibu Beachwear only accepts returns & exchanges based on
- Wrong item sent
- Defective items caused by manufacturer
Returned item(s) must have original tag(s) and hygiene sticker(s) still attached and be put in the original packaging that it was sent out in.
All returned items must be unworn and unwashed.
Malibu Beachwear will not allow exchange or refunds if the item is suspected to not be in its original condition or a defect is caused by the customer.
All items must be return back to us within 7 working days from the date you have received them. Any longer than that we will not be able to proceed with the exchange.
Malibu Beachwear will not be liable for any losses/damages caused during the delivery of goods using the mentioned delivery services.
If your item is found to be not defected, we will not compensate your shipping costs.
Feel free to drop us a note at firstname.lastname@example.org for any further inquiries.