Refer to product description7 Days Return for Refund Policy
Haircare2u.my wants you to love your hair and your hair products. If for any reason you are not satisfied with your order, we will gladly refund your order within 7 days of receipt.
For sanitary health concerns, we only accept the return for refund of hair brushes, hair extensions, combs or liquid / powder hair care & hair loss products that are sealed / unopened in their original packaging. If you are unhappy with your purchase we will gladly exchange your order within 7 days of receipt.
How to Return:
1) Complete the return form provided with your order, or download another copy - [pdf].
2) If possible, re-use your original shipping box and packing materials to secure the item(s).
3) Address your package to:
Customer Returns Department
53, Jalan Lombong Emas 5,
Seremban Light Industrial Park,
Jalan Tun Dr. Ismail,
70100 Seremban, N.S., Malaysia.
4) We recommend shipping your package through a traceable shipping method like PosLaju or Skynet who both offer Delivery Confirmation.
We will email you within 5 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.
Unfortunately, we cannot refund orders received later than 7 days from purchase.