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[CRONUS.MY] ASOGO HIGH QUALITY KIDS FASHION TRIKE BIKE / TRICYCLE 3 COLOURS

40%
RM 197.90 RM 119.00 (GST Included)
  • Ratings ★★★★★
  • Reviews 8
  • Shipping
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    East Malaysia Unavailable for the whole area
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Basic Information of Product

Basic Information of Product
Product Status
New
Product No.
312270
Weight (kg)
7 kg
Country of
Origin
N/A
Shipping
Method
Courier Service
GST Applicable
SR 6%
Tax Invoice
Yes (available on PC only)
Terms & Conditions
Refer to product description
Brand
Asogo

Cronus.MY

Satisfaction Rating 100%

Seller Information

Shipping Method
Seller
Cronus.MY
Seller's
Address
Ship-From Address
Klang, Selangor
Return/Exchange Address
Klang, Selangor
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Seller Information

Seller Information
Seller
Cronus.MY
Ship-From Address
Klang, Selangor
Return/
Exchange Address
Klang, Selangor
Notice on
Return/
Exchange
CRONUS.MY only accepts Return/Exchange if the product purchased was manufacture defects or wrong product/color being shipped to buyer.

CRONUS.MY strictly do not accept any returns from buyer due to the following reasons from buyer:
• Changed of mind from buyer
• When product is used, destroyed or damaged
• When tag attached to product is removed or package of product is opened and product value is damaged
• When sealed package is opened or packaging materials are lost
• When too much time has passed and product value has so decreased that its re-sale is not possible
• When return/exchange request is made for customized product such as hand-made shoes or accessories
• When components of product (including free gift) have been used or lost
• When buyer did not follow instructions included in product

Please follow the steps below to request for Return/Exchange:
• Email CRONUS.MY at support@asogo.com and provide the following details:
- Name
- Contact number
- Delivery address
- 11street Order No.
- Attached photo / video of faulty product
• Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to CRONUS.MY. Delivery costs to be covered by customer.
• CRONUS.MY will cover delivery costs of replacement or repaired product to customer.

Return/Exchange Policy

  • Cancellation

    • Request for cancellation if product has not been dispatched after payment completion.
  • Return

    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval of buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller approves return and return is completed.
  • Exchange

    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to request for cancellation/return/exchange

  • You can request for cancellation after completing payment and if product has not been dispatched then, cancellation request is approved and you can receive refund.
  • But, in case seller has already dispatched product, cancellation request can be rejected.
  • You can request for return after obtaining product, you should send the product in question to seller.
  • After seller checks if returned product is flawed, and approves your request, return is completed and you can receive refund.
  • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
  • After seller checks if returned product is flawed, approves your request, and re-sends new product.

Criteria for return/exchange

  • You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
    • When request due to change of mind is made after 7 calendar days following delivery date.
    • When product is used, destroyed or damaged.
    • When tag attached to product is removed or package of product is opened and product value is damaged.
    • When sealed package is opened or packaging materials are lost.
    • When too much time has passed and product value has so decreased that its re-sale is not possible.
    • When return/exchange request is made for customized product such as hand-made shoes or accessories.
    • When components of product (including free gift) have been used or lost.
    • When buyer did not follow instructions included in product.
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.