1. Customer cannot cancel the order after item(s) being paid.
WE WILL NOT REFUND YOUR PAYMENT EVEN IF YOU RETURN THE PRODUCT TO US.
2. We DO NOT accept cancellation due to change of mind or wrongly ordered.
3. Item(s) being paid are non-refundable, can only do replacement with same item or other product with same or higher value and buyer shall pay the difference.
Returns & Exchange:
1. We DO NOT accept return and exchange due to change their mind about the product; Not satisfied with the quality after the goods have been used; Caused the fault by using the product in an abnormal way; Damage the product by making alterations; Damage the product where the damage is cause by any factors beyond our control.
2. If you're found any defects due to manufacturer or incorrect (model/size/color/we sent wrong item) , we will gladly accept returns of packages within 7 days of your receipt and exchange one to one. Simply contact us and return the defects item in its original condition to us.
3. Customer need to return the item for our inspection and after inspected by us (usually within 72 hours of receipt), if the item is incorrect or defective, we will process for an exchange and deliver a replacement to you at our expense.
4. To exchange due to wrong item, color or size selected by customer prior to delivery, please contact and advise us on your request within 2 days from the date of receipt.
5. The exchange is subject to Management approval and delivery charges for the returned item and second re-delivery will be borne by customer.