BLOODY Terminator Laser Wired Gaming Mouse Core 3 TL5A

30%
RM 368.00 RM 258.00 (GST Included)
  • Shipping
    • West Malaysia RM 6.00
    • Sabah RM 13.00
    • Sarawak RM 13.00

    Shipping Method Courier Service (Bundle Shipping is Available)

    Shipping Rate Notice by Location

    West Malaysia RM 6.00 for up to 1kg RM 1.30 for each additional 1kg Sabah RM 13.00 for up to 1kg RM 12.00 for each additional 1kg Sarawak RM 13.00 for up to 1kg RM 12.00 for each additional 1kg
    Close
  • Quantity

Basic Information of Product

Basic Information of Product
Product Status
New
Product No.
302371
Weight (kg)
0.3 kg
Country of
Origin
N/A
Shipping
Method
Courier Service
GST Applicable
SR 6%
Tax Invoice
Yes (available on PC only)
Terms & Conditions
1 Year Warranty. For warranty claim, please read our Terms and Conditions.
Brand
Bloody

You must log in to post question(s) in Q&A.

Seller Information

Seller Information
Seller
Infineo
Ship-From Address
Kajang, Selangor
Return/
Exchange Address
Kajang, Selangor
Notice on
Return/
Exchange
Cancellation:
1. Customer cannot cancel the order after item(s) being paid.
WE WILL NOT REFUND YOUR PAYMENT EVEN IF YOU RETURN THE PRODUCT TO US.
2. We DO NOT accept cancellation due to change of mind or wrongly ordered.
3. Item(s) being paid are non-refundable, can only do replacement with same item or other product with same or higher value and buyer shall pay the difference.

Returns & Exchange:
1. We DO NOT accept return and exchange due to change their mind about the product; Not satisfied with the quality after the goods have been used; Caused the fault by using the product in an abnormal way; Damage the product by making alterations; Damage the product where the damage is cause by any factors beyond our control.

2. If you're found any defects due to manufacturer or incorrect (model/size/color/we sent wrong item) , we will gladly accept returns of packages within 7 days of your receipt and exchange one to one. Simply contact us and return the defects item in its original condition to us.

3. Customer need to return the item for our inspection and after inspected by us (usually within 72 hours of receipt), if the item is incorrect or defective, we will process for an exchange and deliver a replacement to you at our expense.

4. To exchange due to wrong item, color or size selected by customer prior to delivery, please contact and advise us on your request within 2 days from the date of receipt.

5. The exchange is subject to Management approval and delivery charges for the returned item and second re-delivery will be borne by customer.

Return/Exchange Policy

  • Cancellation

    • Request for cancellation if product has not been dispatched after payment completion.
  • Return

    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval of buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller approves return and return is completed.
  • Exchange

    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to request for cancellation/return/exchange

  • You can request for cancellation after completing payment and if product has not been dispatched then, cancellation request is approved and you can receive refund.
  • But, in case seller has already dispatched product, cancellation request can be rejected.
  • You can request for return after obtaining product, you should send the product in question to seller.
  • After seller checks if returned product is flawed, and approves your request, return is completed and you can receive refund.
  • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
  • After seller checks if returned product is flawed, approves your request, and re-sends new product.

Criteria for return/exchange

  • You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
    • When request due to change of mind is made after 7 calendar days following delivery date.
    • When product is used, destroyed or damaged.
    • When tag attached to product is removed or package of product is opened and product value is damaged.
    • When sealed package is opened or packaging materials are lost.
    • When too much time has passed and product value has so decreased that its re-sale is not possible.
    • When return/exchange request is made for customized product such as hand-made shoes or accessories.
    • When components of product (including free gift) have been used or lost.
    • When buyer did not follow instructions included in product.
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.