64% Madagascar First Love Chocolate (64%马达加斯加生巧克力)

RM 42.00
  • Shipping
    • West Malaysia RM 12.00
    • Sabah RM 20.00
    • Sarawak RM 20.00

    Shipping Method Courier Service

    Shipping Rate Notice by Location

    West Malaysia RM 12.00 for up to 1kg RM 6.00 for each additional 1kg Sabah RM 20.00 for up to 1kg RM 10.00 for each additional 1kg Sarawak RM 20.00 for up to 1kg RM 10.00 for each additional 1kg
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  • Quantity

Basic Information of Product

Basic Information of Product
Product Status
New
Product No.
300633
Weight (kg)
0.2 kg
Country of
Origin
N/A
Shipping
Method
Courier Service
GST Applicable
Not Applicable (Non-GST seller)
Tax Invoice
No
Terms & Conditions
Shopping with Love18


Love18 takes pride in our safe and secure shopping environment. The payment gateway we use - Ipay88 - is the Malaysia leading Internet Payment Service and Solution operated by Mobile88.Com Sdn Bhd, a MSC status company since 2006.

Contact us
By Phone: 03-5879 8519
By Whatsapps/Viber/Line: 019-211-LOVE (5683)
By Email: sales@love18.cc
We are also on Facebook and Twitter

Love18 Chocolatier

Seller Information

Shipping Method
Seller
Love18 Chocolatier
Seller's
Address
Ship-From Address
Puchong, Selangor
Return/Exchange Address
Puchong, Selangor
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Seller Information

Seller Information
Seller
Love18 Chocolatier
Ship-From Address
Puchong, Selangor
Return/
Exchange Address
Puchong, Selangor
Notice on
Return/
Exchange
Returns
Q1: What is your return policy?
If for any reason you are not completely satisfied with the item purchased, you may return your purchase to Love18.

All return items must be returned in UNOPEN, UNALTERED condition for store credit or full refund. Returns must be posted within 7 days of receiving your order. You may post the return item to:

Love18 Chocolatier
No. 18, Jalan Puteri 10/20,
Bandar Puteri Puchong,
47100, Puchong,
Selangor
Tel: 03 8052 5658



Q2: I have lost my Invoice. Can I still return the item?
Yes. However, we will require your invoice number. You may print your invoice by clicking on 'My Account' (top right hand corner) then click 'Order History'. Please click the order number of the invoice for the item that you wish to return.

Kindly print it and write this on the invoice:

Item name:
Reason of return:
Quantity:

Q3: What should I do when I received a defect item/ wrong item/ missing item?
For all orders with missing, defect or wrong item, email us at sales@love18.cc with your order#. You may call us at 03 8052 5658. We will advise accordingly.

Return/Exchange Policy

  • Cancellation

    • Request for cancellation if product has not been dispatched after payment completion.
  • Return

    • Request for return within 7 calendar days following delivery date.
    • Check seller’s approval of buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller approves return and return is completed.
  • Exchange

    • Request for exchange within 7 calendar days following receipt of delivery.
    • Check seller’s approval on buyer’s request.
    • Buyer sends product in question to buyer.
    • Seller receives and checks returned product.
    • Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to request for cancellation/return/exchange

  • You can request for cancellation after completing payment and if product has not been dispatched then, cancellation request is approved and you can receive refund.
  • But, in case seller has already dispatched product, cancellation request can be rejected.
  • You can request for return after obtaining product, you should send the product in question to seller.
  • After seller checks if returned product is flawed, and approves your request, return is completed and you can receive refund.
  • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
  • After seller checks if returned product is flawed, approves your request, and re-sends new product.

Criteria for return/exchange

  • You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
    • When request due to change of mind is made after 7 calendar days following delivery date.
    • When product is used, destroyed or damaged.
    • When tag attached to product is removed or package of product is opened and product value is damaged.
    • When sealed package is opened or packaging materials are lost.
    • When too much time has passed and product value has so decreased that its re-sale is not possible.
    • When return/exchange request is made for customized product such as hand-made shoes or accessories.
    • When components of product (including free gift) have been used or lost.
    • When buyer did not follow instructions included in product.
  • As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
  • As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

  • Please note that, direct transaction with the seller without using 11street payment service can cause problems such as not receiving the product, receiving different product etc.
  • For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.